DHS

 

Wisconsin Department of Health Services

If You Have Complaints about Wisconsin Health Care

Information about Division of Quality Assurance (DQA)

DQA Web Pages

DQA Facility Directories

DQA Provider Training

DQA Numbered Memos

DHS Forms

WI Nurse Aide Training and Registry Info

Caregiver Program/ Background Checks

WI Adult Programs Caregiver Misconduct Registry

WI Medicaid Provider Information

Home Health Agencies (HHAs) - Contacts

Introduction | Rules_&_Regulations | Providers | Contacts | What's_Happening | Publications | Related Sites


Complaints:

For complaints concerning the quality of care in home health agencies or hospices in Wisconsin, call the Home Health Hotline: 1-800-642-6552 or E-mail Division of Quality Assurance.

Information about the Home Health Care Hotline (includes a link to a PDF version for printing and copying)

General Questions:

Bureau of Health Services, Home Health Section Chiefs:
Jan Heimbruch, (608) 266-0371, Mark Andrews, (608) 266-0269

Home Health Nurse Consultant: 
Marianne Missfeldt, (715) 836-4036

State Licensing & Federal Certification:
Tracy Ellingson, (608) 266-7297

Medications, Drug Administration:
Doug Englebert, (608) 266-5388 or (262) 538-0271

All fires in a licensed health or residential care facility in Wisconsin must be reported to the Department of Health  Services within 72 hours (check specific rule requirements).

You may use the Fire Report Form (PDF, 23 KB) and fax it to the appropriate Regional Office or to (608) 267-7119 or call David Soens at (608) 261-5993. See also BQA memo 00-017. You may also E-mail the Division of Quality Assurance.

Director, Bureau of Health Services:
Cremear Mims, (414) 227- 4556

Administrator, Division of Quality Assurance:
Otis Woods, (608) 267-7185

Secretary, Dept. Health & Family Services - Madison:
Kevin Hayden

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Last Updated: June 30, 2008